FAQ

Q1: What is recommended temperature to heat style wigs at?

A: Our wigs are heat friendly, it can stand up to 180°C/356°F. The best temperature for styling is around 135°C/275°F.

Q2: What does those collections means?

A: Items from 'Pre-Order collection' will usually takes 1-2 month to ship, depends on production schedule and progress. 'In stock collection - Worldwide' means items within this collection are ready to ship worldwide from China, we usually ship out on next business day. 'in stock collection - USA' is for customers in USA, we ship from USA by USPS priority.

Q3: How long does it take for my order to arrive?

A: Standard shipping: Although China Post doesn't provide an estimated date of arrival for standard shipping, we found there is a third-party statistics report to be helpful.  It listed Average and Maximum waiting time to different countires.

CHINA POST 2020 Q1/Q2 Arrival Time Statistics Report

Express shipping: If you finds the time frame of standard shipping doesn't fit your need, we can also help you ship via express shipping(FedEX, UPS, DHL) by request. Express shipping usually takes 3-5 business days to arrive. Please feel free to send us a message of the items that you're interested in, we will get a shipping quote for you.